About Us

1. Our Company:

Pet Transportation – Prime Relocations Asia

YOUR FURRY FRIEND, WE CARE

The company you are putting your trust in, have:

–          15 years of experience in international removals, 06 years of experience in Pet Transportation, our team of pet handlers are experienced in long distance travel to ensure that your pets are comfortable and safe throughout their journey.

–          Providing quality services to private, corporates and diplomatic clients from around the world.

–          Presences across the territories of Vietnam, Laos and Cambodia with offices and warehouses located in three countries including six main cities of Hanoi, Ho Chi Minh, Da Nang, Hai Phong, Vientiane and Phnom Penh, and an extensive network of partners across the globe.

Prime Relocations Asia is certified ISO 9001 – 2015 and proud member of

IPATA – International Pet And Animal Transportation Association

 

–          Prime Relocations Vietnam office and warehouse locate in industrial area. Total area is 3200m2. 310m2 office space. 100m2 pet hotel. 200 m2 climate control storage. Air–conditioned vehicle adequate to transport crated animals safe and humane.

2. Our Mission

Prime Relocations Asia is committed to providing extraordinary service. Our level of dedication and professionalism is unsurpassed in the industry. Our most sincere concern will always be the best interest of our clients. We provide personalized service, client-centric solutions, and unwavering commitment. Our team-based approach ensures that your needs will be treated as priority by each member of our organization.

At Prime Relocations Asia, our client is our most valuable asset.

To accomplish this, we:

–          Listen to our customers

–          Create creative, customized solutions tailored to each transferee’s unique requirements

–          Deploy simple yet first-class services and support

–          Measure results against customer and deliveree expectations

–          Take the stress out of moving a pet and make it a positive and enjoyable experience

–          We aim to deliver on our promise to be the most proactive, reliable service provider to our customers and work cohesively with a sense of urgency during every move.

3. Our Value

Radical integrity

We do the right thing, all the time, every time. No exceptions. No compromises. No gray area.

Aggressive collaboration

We grow and rise together through teamwork. The best ideas and the best solutions come from unique perspectives. Assertively. Promptly. Respectfully.

Unwavering commitment

When we commit to do something, you can count on it being done, and done well. Period.

No excuses accountability

We own our mistakes and we will fix them. Quickly. Our response will take your breath away. No finger pointing. No blaming. Just making things right.

Servant leadership

We serve by leading and we lead by serving. We care. We reach. We touch. We make a difference in the lives of others.

Outrageous results

We each do our part and go the extra mile. We are willing to pay the price to reap the reward. Everyone wins!